AGB - english
Dear guests,
also as a holidays object private renter am I obliges the general business conditions (AGB) to publish.
They serve for the mutual juridical protection and they are a component of the guest admission contract.
Therefore, you take please the time to read Terms and Conditions.
AGB / General business conditions:
1. Reservation conditions (terms):
The reservation of the holiday apartment occurs in writing by e-mail or by fax.
The information of the names and entire addresses of all travel participants and, in addition, the information of the age of the travelling with children up to the majority is necessary.
The reservation occurs trough the booking guest – also for every other guest performed in the reservation for whose contract obligations the booking guest answers like for his own obligations – provided that other travelling with guests issue no suitable own or separate obligation declaration.
The general terms of business, according to the Internet site www.adlerhorst-hunsrueck.de are expressly recognised (accepted) with the reservation (entry).
The deposit is at the same time the festival reservation as well as the confirmation about the fact that the booking guest – and the travelling with guests issue, perhaps, a separate obligation declaration – the general terms of business of the Mrs. Gisela Herber on the Internet site www.adlerhorst-hunsrueck.de and also the information (data) on the whole (complete) Internet site have read and these of term and the other travel participants are accepted.
By reservation end is to be transferred to 1/3 of the complete price as a deposid. I request for my guests the transfer of the deposid within 7 days after reservation. After payment entrance the reservation becomes final.
The confirmation of the payment entrance is the occupied mark of the respective time in the availability calendar on www.adlerhorst-hunsrueck.de. With these processes the guest admission contract is automatically closed (concluded).
If the deposit does not occur within 2 weeks after the booking guest my correspondent (bank account) has received, the holiday apartment can be award to other guests.
The final payment (2/3 of the complete price) plus security is ti be transferred at the latest till 4 weeks before journey (arrival).
2. Travel resignation costs assurance:
A travel resignation costs assurance is recommended. Please, remember that this policy must be taken out within 14 days (2 weeks) after reservation (entry).
3. Cancellation:
With cancellation the following (resulting) results from the guest admission contract:
For every (any) day of the booked and period (interval) cancelled then – cannot be rented by me anew – there are from the guest 90 % of the overnight price dependent on the company number according to valid price list (see side prices) on www.adlerhorst-hunsrueck.de as a cancellation fee. With untimely departure no allowance of the costs (expenses) occurs for the not used overnight stays.
4. Journey (Arrival) and departure:
Journey (Arrival) from 16 o´clock – departure till 10 o´clock.
These time are valid. Former journey or later departure please only after arrangement.
The thorough final cleaning of the 5-star-holiday apartment (DTV) requires a certain time. I ask for understanding.
5. Least rent times:
3 overnights stays (see please site "prices" under www.adlerhorst-hunsrueck.de.
With interest in divergent reservation periods you send please a email.
The written arrangements are valid it concerning the obligingly booked overnight stays which were met in particular cases between guests and host according to festival confirmation = occupied mark.
6. Security:
A security of 150 €, with more than 6 guests of 200 €, is raised.
With proper state (no damages to property, the security amount about 4 weeks is refunded for house, holiday apartment, inventory etc.), see please 8th final cleaning, the security is refunded 4 weeks after departure and on receipt of the telephone charge calculation.
In addition the guest announces his bank account.
At the same time opportunity is given to the host with it for a thorough and careful inspection of the provided holiday apartment etc..
Costs (Expenses) for waste disposal not occurred through the guest, costs for substitute of missing objects, for repair, new acquisition, special cleaning and raised final cleaning are charged etc. to the guest and are settled with a damage value up to height of the security directly with the security.
The expense account or calculation (bill) is made available to the guest (by request).
7. Damages by guests:
For all damages caused by a guest (wear damages) in the holiday apartment, as well as in house and property and devices (appliances) which did not exit before the journey (arrival) and are caused therefore by the in case actual guests compensation is not demanded to the full extent. With departure hidden damages are photographed and documented. The damages are informed of the guest and compensation is demanded. Should the payment be refused, compensation on the legal process is sued.
I take seriously my controlling obligation very much and check the holiday apartment after every departure very carefully, because I invest yearly bigger amounts for maintenance etc., because 5-stars (DTV) are quite a special obligation concerning the high-class standard.
Thus I am informed very well about the actual state of the holiday apartment before journey of the next guests and also the already available use tracks are known to me. The guests can count the fact that I charge no damages of previous guests with them. Also malfunctions by material fatique (loosened cupboard hinges etc.) or sudden not functioning of older small electrical appliances are never evaluated by me than damages, but it we are provided as quickly as possible for remedy (repair, new acquisition).
To avoid additional problems, the guest to the host missing, broken or lost and by improper service or treatment does not have to announce any more functioning or damaged inhouse appliances and objects at the latest before departure and to pay. Thus is guaranteed that the following guests are not thereby disadvantaged possibly.
8. Final cleaning:
The final cleaning is included. The beds are covered. Moreover please side "prices" www.adlerhorst-hunsrueck.de.
Please ensure, dear guests, that you the following basic cleaning and tidying work before departure:
- The 5-Star accommodation must be left swept clean.
- The guest gives the used bedclothes and bad laundry please before departure in the being ready baskets.
- The garbage and all brought objects must be removed with departure.
- The garbage must be brought in the tonnes (barrels) intend for it and municipal collective container.
- The complete cooking dishes and table dishes must be rinsed cleanly and stand on his place. This is also valid for all glasses, baking utensils and cooking utensils, cutleries, small devices, place sets, fresh hold tins etc..
- The complete fitted kitchen must be clean inside and outside. Rinsing, washer, cooking field, particularly the oven, work surfaces and fridge as well as biology fresh cooling also belong to it. (The oven is good to keep clean if the dishes and cakes and pastries are covered with suitable lids or with pan liner.)
- The garden grill equipment (mobile multi function grill and fire wok) as well as the terrace chimney is to be cleaned by the guest after use or before departure.
For proper fulfilment the cleaning agents are made available to the guest.
These facilities and objects must be left with departure in perfectly cleaned state and completely (now with journey found).
All of these facilities and items be left in a perfectly cleaned condition and complete – as found upon arrival.
If this work is not carried out properly, any necessary rework will be charged at € 30/hour and will be deducted from the deposit.
After express agreement and for appropriate payment (25 €/hour), the guest can hand over their cleaning tasks to the host.
9. Obligation of supervision and care:
- The guest is responsible for supervising the children traveling with them: in the entire 5-star- accommodation with balconies, in the stairwell, the garden/courtyard area and especially the fish pond with stream as well as when using the sports and play equipment.
- The guest is obliged to check the accommodation and furnishings for completeness and usability upon arrival/move-in and to report any complaints to the host immediately. This obligation to report also applies to any damage that may have occurred in the apartment during the holiday as well as to all facilities/sports and play equipment in the fitness room and outdoor area.
- Stains caused by red wine, sauces, caustic agents and the like on upholstery, carpets all floors etc. must be removed immediately (usually with a sponge cloth and warm detergent water); so that no permanent stains/damage occur.
- If the guest realizes that sudden disruptions could possibly cause damage to the holiday property, he or she must report this to the host immediately.
- Valuables must be stored in a locked safe (please see the "House & Domicile" page at the bottom).
- When leaving the 5-star accommodation, all doors and windows must be closed tightly. The apartment door must be locked with the key.
- The keys (for garage, apartment door and especially the central key for the house and fence doors as well as for the electronic yard gate) must not be passed on to outsiders and must be stared very carefully.
Costs due to loss and the resulting replacement of locks are borne by the guest.
- If you would like to use the infrared remote control for the farm gate, please contact us. This must be handled and stored carefully. The guest is fully liable for any damage caused to it due to improper operation/handling or loss.
10. Vacation with Dog:
We love dogs and are dog owners ourselves.
That´s why we decided to make it possible to vacation with dogs in our house too.
A maximum of 1 dog is allowed upon request/by arrangement. Costs: € 8/night, + € 100 deposit.
The 5-star apartment is furnished to a high standard to a health-oriented.
We also accommodate guests with babies/toddlers and people with allergies.
That´s why we assume that the following is a given for dog owners:
All upholstered furniture and beds ate taboo for dogs.
This also applies to the Sanitary, bathing and shower facilities.
Please clean/brush the dog outside and do not run around inside the house.
All furnishings must remain intact.
The dog is not allowed to stay alone in the accommodation or in the garden.
Only dogs can be accommodated:
- for which there is valid liability insurance
- which are completely healthy an free of vermin and parasites
- who are house trained and not incontinent
- which are not in heat during the holiday period
- who do not salivate/drool heavily
- who are well socialized and get along with their peers
- that do not fall under the fighting dog regulations
Dog owners must completely remove any dog hair in the apartment.
In damp and wet weather, the dog should be thoroughly dried before entering the house.
The 1,80 m high fenced property is not a dog toilet or dog walker.
Please also remove doc feces from the surrounding meadows.
The owner is fully liable for any damage caused by the dog.